Refund Policy
Last Updated: 6 March 2026
This Refund Policy outlines the terms regarding payments and refunds for services provided by Detective Agency in Bangalore through the website https://www.detectiveagencyinbangalore.in/.
By hiring our services or making a payment, you agree to the terms described in this Refund Policy.
1. Service Nature
Detective and investigation services involve time, manpower, planning, and operational expenses.
Once the investigation process begins, resources are allocated immediately, which makes refunds limited in most cases.
2. Advance Payments
In most cases, clients are required to make an advance payment before the investigation work begins.
Advance payments are used for:
- Investigation planning
- Field surveillance setup
- Investigator assignment
- Operational expenses
3. Refund Eligibility
Refunds may be considered only in the following situations:
Service Not Started
If the client cancels the request before the investigation work has started, a partial refund may be issued after deducting administrative charges.
Duplicate Payment
If a payment was made more than once accidentally, the extra payment may be refunded.
Service Unavailable
If our agency is unable to provide the requested service, a refund may be processed.
4. Non-Refundable Situations
Refunds will not be provided in the following situations:
- Investigation work has already started
- Investigators have been assigned to the case
- Surveillance or background checks have begun
- The client decides to cancel after work has started
- The client provides false or misleading information
5. Investigation Results
Refunds are not based on investigation results.
Since investigations depend on real-world circumstances, we cannot guarantee specific outcomes. Therefore, refunds will not be issued if the findings do not match the client’s expectations.
6. Refund Processing Time
If a refund is approved, it will typically be processed within:
7 – 14 business days
Refunds will be issued through the original payment method whenever possible.
7. Cancellation Requests
Clients wishing to cancel services must notify us as soon as possible.
Cancellation requests can be submitted through:
- Phone
- Official communication channels are listed on our website
8. Fraudulent Requests
If a service request is found to involve fraudulent, illegal, or unethical activities, the agency reserves the right to:
- Cancel the service immediately
- Retain payments made
- Report the matter to appropriate authorities if necessary
9. Policy Changes
We reserve the right to update or modify this Refund Policy at any time.
Changes will be posted on this page with the updated date.
10. Contact Information
If you have questions regarding this Refund Policy, please contact us:
Detective Agency in Bangalore
Website: https://www.detectiveagencyinbangalore.in/
Email: info[at]detectiveagencyinbangalore.in